Last Updated: September 27, 2026
Order Processing
Orders placed on meccagift.com are processed within 1–2 business days. Business days are Monday through Friday, excluding federal holidays observed in the United States. Orders placed after 2:00 PM Eastern Time on a business day, or on a weekend or holiday, will begin processing on the next business day.
During peak periods—particularly November through December—processing may occasionally extend to 3 business days due to order volume. If your order is affected by such a delay, we will notify you by email at the address provided at checkout.
Shipping Destinations
We ship to addresses within the United States only. We do not currently ship to United States territories, P.O. boxes, or international destinations. Orders placed with a shipping address outside the United States will be cancelled and refunded in full.
Carriers and Methods
We ship via USPS, UPS, or FedEx, selected at our discretion based on destination and package size. At this time, we do not offer expedited shipping options or customer-selected carriers. If a specific carrier is required for delivery to your location, please contact us before placing your order and we will confirm whether we can accommodate the request.
Delivery Timeframe
Standard delivery takes 3–5 business days after the order has been processed. Total time from order placement to delivery is therefore typically 4–7 business days: 1–2 business days for processing plus 3–5 business days in transit.
Delivery estimates are provided by the carrier and are not guaranteed. Weather events, carrier disruptions, and incorrect or incomplete shipping addresses may extend delivery time. Once your order has shipped, tracking information will be emailed to you.
Shipping Costs
Shipping is free on all orders within the United States. There are no handling fees, fuel surcharges, or minimum order requirements. If this changes in the future, the updated policy will apply only to orders placed after the revision date and will be clearly stated on this page.
Order Tracking
A tracking number will be emailed to you once your order has been handed to the carrier. Tracking updates may take up to 24 hours to appear in the carrier’s system. If you have not received tracking information within 3 business days of placing your order, please contact us at info@meccagift.com.
Lost or Delayed Shipments
If tracking shows your package as delivered but you cannot locate it, please check with neighbours, building management, or your local post office before contacting us. If the package remains missing after 48 hours, contact us and we will open a claim with the carrier. Please note that carrier claims can take up to 10 business days to resolve.
If tracking has not updated for more than 5 business days, contact us at info@meccagift.com and we will investigate with the carrier.
Incorrect Address
Please verify your shipping address before completing checkout. If you need to correct an address after placing an order, contact us immediately at info@meccagift.com. If the order has not yet shipped, we will update the address. If it has already shipped, we cannot redirect the package; you may need to contact the carrier directly or wait for the package to be returned to us, at which point we will issue a refund minus any carrier return fees.
Contact
For questions about shipping, contact us at info@meccagift.com or call +1 914-325-1610 during our service hours: Monday – Friday, 9:00 AM – 6:00 PM Eastern Time.